Effective Date: 04 May 2023
We want you to be completely satisfied with your purchase of our digital assets. However, if you are not satisfied with your purchase, we offer a refund within [insert number] days of purchase. Please read our Refund and Returns Policy carefully before making a purchase.
To be eligible for a refund, you must have purchased our digital assets directly from our website. If you purchased our digital assets from a third-party website or platform, you must follow their refund policy.
- Refund Requests
To request a refund, please contact us at [insert contact information] with your order number and a description of the issue. We may ask you for additional information or documentation to process your refund request.
- Refund Process
If your refund request is approved, we will issue a refund to the original payment method used for the purchase. Please note that refunds may take several business days to process, depending on your payment provider.
- Non-Refundable Items
We do not offer refunds for the following items:
- Products that have been modified or customized by you
- Products that have been used in a commercial project or design
- Products that have been downloaded and/or accessed from our website more than 7 days prior to your refund request
- Technical Issues
If you experience technical issues with our digital assets, please contact us at [insert contact information] for assistance. We will do our best to help you resolve the issue or provide a replacement product if necessary.
As our digital assets are non-tangible and can be downloaded instantly, we do not accept returns.
- Changes to Refund and Returns Policy
We reserve the right to modify this Refund and Returns Policy at any time. The updated policy will be effective immediately upon posting on our website. Your continued use of our website and purchase of our digital assets after the posting of the updated policy constitutes your acceptance of the updated policy.
If you have any questions or concerns about our Refund and Returns Policy, please contact us at [insert contact information].